dota777 Privacy Policy
This page describes what we collect when you use dota777 and how we keep that data protected. Our privacy commitments apply to every account holder, whether you access dota777 from Jakarta, Surabaya, Bandung, Medan, Semarang, or other supported jurisdictions. We collect personal data to verify your identity, process your payments, deliver customer support, and comply with local gaming regulations.
We at dota777 do not sell your personal information to third parties. We share data with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), identity verification providers, and compliance partners only to the extent necessary to provide the service. This policy explains what data we hold, how long we retain it, and what rights you have to access or correct it.
Data We Collect on dota777
When you register with dota777, we collect your email address, phone number, full name, date of birth, and password. These details are required to create your account and enable login recovery if you lose access. We do not sell these details; we use them only to manage your account and send you service notifications (verification codes, withdrawal confirmations, promotional offers if you opt in).
For account verification, we require government-issued ID (national ID, passport, or driving license) and proof of address (utility bill or bank statement). We process these documents through automated identity verification services and store them encrypted on our servers. Your documents are not shared with external parties except where required by local gaming regulation or court order. We retain your identity documents for the lifetime of your account plus seven years for compliance purposes.
When you deposit, withdraw, or place wagers, we record transaction details: payment method, amount, timestamp, and outcome. These records form your transaction history and are available to you in your account dashboard. We use transaction data to detect fraud, prevent money laundering, and generate your weekly cashback calculations. We also log your IP address and device information (browser type, device identifier) to protect against account takeover and unauthorized access.
What we collect
- Account information: email, phone, name, date of birth, password
- Identity verification: government ID, address proof, biometric data if applicable
- Payment and transaction records: deposits, withdrawals, wager history
- Device and access logs: IP address, browser type, device identifiers, login timestamps
- Gameplay data: game selections, bet amounts, outcomes, tier rank, cashback calculations
How We Use Your Data
We use your data to deliver dota777 services: account management, payment processing, promotion eligibility, customer support, and account security. Every wager you place is recorded to calculate your monthly VIP tier and your weekly cashback. Your tier rank determines your cashback percentage and your maximum withdrawal limit for that month. This tier calculation is automatic and visible to you in your account dashboard.
We use your data to comply with Indonesian gaming regulations and anti-money-laundering requirements. If you request customer support about account verification, payment issues, or tier progression, our team accesses your account history and identity documents to assist you. We use your transaction history and device logs to detect fraud and block suspicious accounts before funds are processed.
We do not use your data for direct marketing without your consent. If you opted into promotional emails during registration or account settings, we may send you information about seasonal bonuses, tier-exclusive offers, or major tournament windows (Liga 1, Piala Indonesia, Piala AFF). You can disable promotional emails in your account settings at any time.
Third-Party Processors and Data Sharing
We share data with payment processors to handle your deposits and withdrawals. When you deposit via DANA, e-wallet, mobile banking, or local payment, those payment providers receive your phone number and transaction amount to process the transfer. When you transfer from online payment, e-wallet, mobile banking, or local payment, your bank receives your account number and withdrawal amount. We do not control how those payment providers handle your data; you can review their privacy terms on their own websites.
We use identity verification services to validate your government ID and address documents. These services scan your documents, extract information, and confirm you are who you claim to be. We do not retain your document images longer than necessary for verification; after verification is approved, images are deleted from our servers while verification status remains in your account record.
Your Rights and Data Retention
You have the right to access, correct, or request deletion of your personal data. Log into your account dashboard to update your email, phone, or account details. To request a full data export or deletion, contact our support team through the channels listed in your account. We will provide your data in a standard format within 30 days of your request, or explain in writing why deletion cannot be completed (such as if you have an active withdrawal pending or a legal hold applies).
We retain your account data for as long as your account remains active. If you request account closure, we delete your personal data after 12 months (retention period for dispute resolution and regulatory audit). Identity verification documents are retained for seven years regardless of account status to comply with local gaming regulations. Transaction records and gameplay history are retained for seven years for compliance and dispute resolution.
Cookies and Device Tracking
We use cookies to keep you logged in and to remember your account preferences (language, theme, notification settings). These cookies are stored on your device and expire when your browser session ends. We also use analytics cookies to count page views and understand how you navigate dota777, but these analytics do not identify you personally; they show us aggregate traffic patterns.
You can disable cookies in your browser settings; however, some dota777 features (login, payment, support chat) may not function correctly without them. We do not track your activity outside dota777 or share your browsing data with advertisers.
Contact and Policy Updates
If you have questions about your data, how we use it, or your rights, contact our support team through the channels listed in your account dashboard. Our multilingual team responds during business hours and can provide specific information about what data we hold on your account and how you can request corrections.
We may update this privacy policy if our data practices change or if local regulations require it. Material changes will be announced to you via email before they take effect. Your continued use of dota777 after a policy update constitutes your acceptance of the new terms. This policy was last updated in February 2025.
Our commitment to data protection is core to dota777's operation. We keep your identity documents secure, your payment details encrypted, and your gaming history private. Your account verification, VIP tier progression, and weekly cashback are all handled with this same standard of care.